Driver training

Like any company, RoadRunners is only as good as the people that work for us. We appreciate that training is hugely important and we want our team members to feel confident and comfortable in their roles. This is why we provide access to a wide range of training options and if you’re looking for driver training information, we have everything you could need to know right here.

You need to be skilled and competent

This is an area that you should have before you work with us, and ideally, you’ll have a clean licence and relevant qualification that indicates your driving prowess. However, we know that bad habits can emerge when people have been driving and refreshing or upgrading your driving skills is never a bad thing. There is also a need to understand the theory associated with driving and this is another area that drivers should work on.

We can help our drivers train up and develop their skills in a number of ways. We can provide access to suitable driver training courses that will ensure our drivers are confident on the road.

You should deliver great customer service

While the majority of taxi drivers are very confident about driving, this is just one aspect of being a taxi driver. There is a need to offer a high standard of customer service, and if you feel as though you need to improve this part of your working practice, please get in touch.

We offer a range of training courses aimed at improving your customer service skills or helping you understand how to offer the best standard of service to our customers.

Financial and administrative matters

We know that taxi drivers face tougher challenges and restrictions in the modern era. There is a lot of paperwork involved with the post and taxi drivers need to take care of many financial and administrative issues. If this is an area where any of our drivers feel as though they need assistance with, we can help.

Other areas of driver training we can arrange include:

• Using the latest technology
• Developing language skills to communicate better with clients
• Training on dealing with vulnerable people
• Basic car maintenance and servicing skills

All of these training packages will help a driver to feel more confident on the road, which helps us and the customer. If you’re looking for assistance in becoming a better driver or you want to learn more about the driver training options we provide, please contact RoadRunners.